Below are 12 ways on how to avoid conflicts in the office as shared by Management expert Michael LeBoeuf in his book Working Smart: How to Accomplish More in Half the Time:
- Make the effort to be an effective communicator. Understand the true meaning of what people say.
- Be open. When you are perceptive to the opinion and feelings of others, they will not be defensive.
- Present criticisms in a spirit of kindness, helpfulness and tact. Focus on the behavior that needs correcting, not the person.
- Be assertive, not aggressive.
- Mind your own business.
- Live and let live. One man's right ends where another man's nose begins.
- Keep your cool. Delay an explosive emotion.
- Remember that arguing for the sake of arguing is a needless waste of time.
- Don't belittle or ridicule another person's achievements.
- Don't be a prophet of gloom and doom.
- If a major ongoing, unavoidable conflict hinders your work or someone else's, discuss it with those involved.
- To work less and accomplish more, remember this: It is easier to work with people than to work against them.
No comments:
Post a Comment